We're here to help
HopSignals Support
HopSignals — developed and operated by Synapse AI Group LLC.
Contact support
For help with HopSignals, email support@hopsignals.com. Include a short description of what happened, the device platform you use, and any steps that may help us understand the issue.
Keep your account secure. Never send passwords, payment-card numbers, or other sensitive credentials by email.
What we can help with
- Account access
- Email verification
- Beer recommendations
- Nearby brewery results
- Beer journal
- Menu or image processing
- Subscription or access questions
- Privacy and data requests
- Account deletion
- General app support
Privacy and account deletion
For privacy questions, contact privacy@hopsignals.com. You can request account deletion even if you no longer have the app installed or cannot access it. Review the account-deletion instructions before sending your request.